FAQ
Yes. We strive to keep these costs minimal, however we do not build in margin to our products to cover the real costs of shipping. Please contact us if you feel shipping for your order is mistaken or unreasonable, we are happy to troubleshoot and present creative solutions.
If your order demands a specific timeline, please call 210-570-5766 and email contact@bridgesatx.com to verify your specific situation. We aim to meet our customer’s needs and this will give you the most up to date information.
We mail out shipments on Tuesdays and Fridays. For orders placed before 2pm CST, we strive to pack and ship items the same day. Occasionally other shop demands prevent this level of efficiency.
USPS Priority arrives in 2-3 business days, USPS first class arrives in 4-5 business days. International packages vary greatly in their time to arrive. For difficulty finding a shipping solution on the cart page please inquire on the contact page.
Yes, if you live in San Antonio, please enter your zip code at checkout and choose the option for “local pickup”. We will contact you by phone or email when your package is ready.
No, but we do invite guests into our space by appointment.
Yes, our winders have 250′ of cotton line and tails are always included.
Our kites and products range in complexity. We have kits appropriate for children as young as 4 or 5, up to more complex kites with the highest quality traditional materials made by master kite makers in Asia.
Our kites are printed on ledger (11×17) sized recycled paper. Some of the larger models are made from two 11×17 sheets, and are thus 22 inches wide x 17 inches tall.
Washi paper kites vary greatly in size. Rokkakus, Sodes, Buka/Surugas are between 20 and 30 inches in height and width. Smaller Washi kites are similar to our 11 x 17 sizes.
YES, education is one of our core values, and we are happy to provide schools and teachers with discounts. Please contact us directly to discuss the scale of your order.
In addition, we can (and often do) provide comprehensive lesson plans and rubrics for educators using our kites in the classroom. Thus far, we have adapted kite making projects for use in math, science, language arts, poetry, art, and social studies curriculum, for students in pre-school through college.
No, we come from a fine arts background, and abhor the thought of paper and Tyvek arriving with dings or scuffs. We ship both on a roll to keep them safe and as intact as possible.
Yes, we also staff and orchestrate kite-making workshops at festivals. We can service thousands of people a day with the right crew. Let us know what you need, we’ll make it happen.
Yes, we can often find special tools and materials that no one else has. Let us know what you need, and we’ll find it – or make it – for you.
